Privacy Policy

Details

This website privacy policy describes how Global CTS Ltd protects and makes use of the information you give the company when you use this website. It sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

Global CTS Ltd will use information supplied by you to aid the recruitment process and associated administrative functions provided via this website. We will process any data which you provide in completing the online registration or application forms and any further forms, assessments or personal details which you complete or provide to us when using the Website in accordance with relevant data protection legislation.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

The policy is updated from time to time. The latest version is published on this page.

The website privacy policy was updated on 05/07/22

If you have any questions about this policy, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

During the course of our activities, we will process personal data (which may be held on paper, electronically, or otherwise) about our customers/subscribers, and we recognise the need to treat it in an appropriate and lawful manner, in accordance with the General Data Protection Regulation (GDPR). The purpose of this policy is to make you aware of how we will handle your personal data.

Data Technology and rules change regularly, so we do reserve the right to amend it at any time.

We will comply with the seven data protection principles in the GDPR, which say that personal data must be:

Processed fairly and lawfully.
Processed for limited purposes and in an appropriate way.
Adequate, relevant and not excessive for the purpose.
Accurate.
Not kept longer than necessary for the purpose. (We will review data we have every 3 years).
Processed in line with individuals’ rights.
Be kept secure.

“Personal data” means recorded information we hold about you from which you can be identified. It may include your contact details, other personal information, photographs, expressions of opinion about you or indications as to our intentions about you. “Processing” means doing anything with the data, such as accessing, disclosing, destroying or using the data in any way.

What Data We Gather

Our website has e-mail links and a live chat facility. These features facilitate the capture of personal information such as your first name, last name, company, email address and job title. Through the use of these features you may also provide additional personal information that would aid us in providing a service.

We may collect the following information:

Name and Job Title.
Contact information including email address.
Your enquiry/message.
Demographic information, such as postcode.
Website usage data.
Other information relevant to client enquiries.
Other information pertaining to special offers and surveys.
Google Analytics.
IP address (this also helps us block repeated spam).

None of the features detailed above are automated and personal information is not captured unless expressly provided by the user.

How We Use the Data

We use this data to contact you about your enquiry. Global CTS use the personal information provided to us to respond directly to enquiries and liaise with clients. We may also use email addresses for internal marketing purposes. If you do not wish to receive Global CTS marketing simply drop us an email and we will remove you from our distribution list.

We also use data to track visitor use of the website and to compile statistical reports on website activity. These activities are complete with the goal of continually improving our website functionality and customer service. Collecting this data helps us to understand what you are looking for from us as an organisation, enabling us to deliver improved products and services.

Specifically, we may use data:

For our own internal records.
To improve the products and services we provide.
To contact you in response to a specific enquiry.
To customise the website for you.
To send you emails about offers, events and other activities we think might be relevant to you.

We will usually only process your personal data where you have given us your explicit consent, for example, to register for access to our website, signing up for a newsletter or where the processing is necessary to comply with our legal obligations. In other cases, processing may be necessary for the protection of your vital interests, for our legitimate interests or the legitimate interest of others. The full list of conditions is set out in the GDPR:

We will only process your personal data for the specific purpose or purposes notified to you or for any other purposes specifically permitted by the GDPR.
Your personal data will only be processed to the extent that it is necessary for the specific purposes notified to you.
We will seek to keep the personal data we store about you accurate and up to date. Data that is inaccurate or out of date will be deleted. However, it is your obligation to keep us informed of any changes to your personal data, eg if you move house, or if you become aware of any inaccuracies in the personal data we hold about you. You may do this by sending an email as indicated in section six.
We will not keep your personal data for longer than is necessary for the purpose. This means that data will be destroyed or erased from our systems when it is no longer required, which is typically two years from your last interaction with us, by email, website or other means.
We will only process your data in line with your data rights.

You have the right to:

Request access to any personal data we hold about you.
Prevent the processing of your data for direct-marketing purposes.
Ask to have inaccurate data held about you amended.
Prevent processing that is likely to cause unwarranted substantial damage or distress to you or anyone else.
Object to any decision that significantly affects you being taken solely by a computer or other automated process.

To exercise any of these rights, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it., with your full name and details, and we will do our best to make the amendments as soon as possible. Please understand that changes may not be immediate.

We will ensure that appropriate measures are taken against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.

We will ensure that we have in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of deletion.

Google Analytics Data

Google Analytics stores information about:

The pages you visit on the website.
How long you spend on each website page.
What you click on while you are visiting the site.

We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.

Browsing Data

We deposit cookies to collect information such as your Internet Protocol (IP) address, country, browser type, referring/exit pages, operating system and date/time of visit. This data is routinely recorded by the vast majority of web sites and is for statistical purposes only. None of the information stored, including but not limited to IP addresses, is linked to personally identifiable information.

We may use Google Analytics for the following purposes:

Remarketing (showing our ads on third-party websites). Global CTS and third-party vendors, including Google, use cookies to inform, optimise and serve ads based on someone's past visits to our website.
Google Analytics Demographics and Interest Reporting. Global CTS use data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to inform our marketing strategy.

Visitors can opt out of Google Analytics using this browser add-on.

For further information on cookies in general, including how to decline and remove cookies from your browser visit www.aboutcookies.org.uk.

How We Store Your Data

When you consent to filling in the enquiry form, your data is stored on the website's database and also emailed to the admin email associated with that form. You will also receive a user email which will detail what information we hold and a link to remove yourself from this database.

Security

We always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 2018 and the UK GDPR.

Global CTS do not transfer data to third parties and will only disclose your personal information in circumstances where we are legally obliged to do so.

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Providing Information to Third Parties

There are links to third parties on our website. Please note that this privacy policy applies only to the Global CTS website and does not mean that we endorse the privacy policy of a linked site. When visiting linked sites you should read and become familiar with their privacy policies. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Each organisation to which we link, operates its own policy regarding the sale of personal data and the use of cookies. If you have a particular interest in, or concern regarding the way your data will be used, you are advised to read the Privacy Statement on the relevant site.

We will always try to provide you with links to high quality, reputable websites, which we believe will be of interest to you, but please note that such third party website are not under our control and we do not contribute to the content of such sites. When you click through to any of these websites, you leave the areas controlled by Global CTS. We cannot accept responsibility for any issues arising in connection with the third party’s use of data, the website content or the services offered to you by these websites.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Links from Our Site

Our website may contain links to other websites.

Please note that we have no control of websites outside of www.globalcts.co.uk. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Contact Details and Access to Information

If you have any questions about our privacy policy or the information we hold about you, please contact us. You can request a copy of some or all the information that we hold about you. This is your right as defined in the Data Protection Act 2018 and the UK GDPR.

Copyright

No material, graphics, sounds, text, animation, design, interactive ideas, or conceptual ideas from this site may be copied, uploaded, posted, modified or distributed in any way except that you may download one copy of the materials on any single computer for your own personal/home use only, provided you keep intact all copyright and other proprietary notices. The use of any such material on any other website or computer environment is prohibited unless agreed otherwise by the company ("Global CTS Ltd").

All content on this site including words, logos, animations, graphics or other media are trademarks of Global CTS Ltd unless stated otherwise. Other trademarks which appear on this site are owned by the relevant proprietor. All rights relating to such trademarks are reserved.

Disclaimer

This site is controlled and operated by Global CTS Ltd from the United Kingdom and complies with English law. It is intended to be accessed by UK users and international users. All visits to this site shall be governed by English law.

Whilst Global CTS Ltd uses reasonable efforts to include accurate and up-to-date information in the site, Global CTS Ltd makes no warranties or representations as to its accuracy. Global CTS Ltd assumes no liability for any errors or omissions in the content of the site. All information is subject to subsequent variation, without notice.

Privacy policy for candidates

180725 V1-0 EEW

1. What is the purpose of this document?

1.1. Global CTS Recruitment (“we”, “our”, “us”) is committed to protecting the privacy and security of your personal information.

1.2. This privacy policy describes how we collect and use personal information about you during the recruitment process and how we use that information during recruitment and afterwards and in accordance with the General Data Protection Regulation (GDPR).

1.3. It applies to all candidates including potential employees, workers and contractors.

1.4. Global CTS Recruitment is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy policy.

1.5. This policy does not form part of any contract of employment or contract for services. We may update this policy at any time.

1.6. It is important that you read this policy, together with any other privacy policy we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

2. After the recruitment process

2.1. If you are successful in being appointed to a role with us, our Privacy Policy for Staff Data will apply. A copy will be provided to you with any offer letter.

2.2. If you are unsuccessful, we will retain your personal data in accordance with our retention policy. A copy of which can be obtained from HR.

2.3. If, having been unsuccessful, you wish us to keep your details in case further opportunities arise in the future, you will need to provide specific consent at the time and we will agree with you on how long your information can be retained for this purpose.

3. Data protection principles

3.1. We will comply with data protection law. This says that the personal information we hold about you must be:

used lawfully, fairly and in a transparent way;
collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
relevant to the purposes we have told you about and limited only to those purposes;
accurate and kept up to date;
Candidate Privacy Policy 1
kept only as long as necessary for the purposes we have told you about; and
kept securely.

4. The kind of information we hold about you

4.1. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

4.2. There are "special categories" of more sensitive personal data which require a higher level of protection.

4.3. In connection with your application to work for us, we may collect, store, and use the following categories of personal information about you:

personal contact details such as name, title, addresses, telephone numbers, and personal email addresses;
date of birth;
gender;
national insurance number;
recruitment information (including copies of right to work documentation, interview notes and opinions taken during and following interviews, reference and other information included in a CV or cover letter or as part of the application process);
results of any tests including psychometric tests, IT tests and presentations carried out as part of the recruitment process;
employment records (including job titles, work history, working hours, training records and professional memberships);
your availability to start work and your notice period with your current employer;
compensation history;
details of your professional qualifications and education history;
your social media profile;

4.4. We may also collect, store and use the following "special categories" of more sensitive personal information:

Candidate Privacy Policy 2

information about your health, including any medical condition, health and sickness records
genetic information and biometric data;

5. How is your personal information collected?

5.1. We typically collect personal information about potential employees, workers and contractors through the application and recruitment process, either directly from candidates or sometimes from an employment agency. We also collect information from the tests carried out during the recruitment process.

6. How we will use information about you

6.1. We will only collect and process your personal information where we have a lawful basis for doing so. Under the General Data Protection Regulation, there are six lawful bases as follows:

Where you have given your consent;
To enter a contract with you or to perform that contract with you;
To comply with a legal obligation;
Where processing your data is in your vital interests where we may be required to provide information to protect your life (e.g. to a medical professional if you become seriously unwell or injured whilst at work);
Were processing is necessary to perform a public task; and
where we have a legitimate interest to process your information provided your interests and fundamental rights do not override those interests

6.2. Some of the above grounds for processing can overlap and there may be several grounds which justify our use of your personal information.

6.3. Our primary lawful bases for the data we process in relation to our candidates are that the information is necessary for us to decide whether to enter a contract with you and to enable us to comply with legal obligations.

6.4. In some cases we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. These legitimate interests may be:

to enable us to deal with and defend any dispute or legal proceedings.
to establish whether you are suitable for the role you have applied for;

6.5. We may also use your personal information in the following situations, which are likely to be rare:

Candidate Privacy Policy 3

Where we need to protect your interests (or someone else's interests). For example, if you because seriously unwell or had an accident during the recruitment process we may need to provide a hospital with personal information about you
Where it is needed in the public interest or for official purposes.

6.6. The situations in which we will process your personal information are listed below:

making a decision about your recruitment or appointment;
determining the terms on which you work for us;
checking you are legally entitled to work in the UK;
assessing qualifications for a particular job or task;
dealing with legal disputes involving you;
ascertaining your fitness to carry out the role;
complying with health and safety obligations;

6.7. If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.

6.8. We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

6.9. Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law

7. How we use particularly sensitive personal information

7.1. "Special categories" of particularly sensitive personal information require higher levels of protection.

We need to have further justification for collecting, storing and using this type of personal information. We may process special categories of personal information in the following circumstances:
in limited circumstances, with your explicit written consent;
where we need to carry out our legal obligations and in line with our data protection policy;
Candidate Privacy Policy 4
where it is needed in the public interest, such as for equal opportunities monitoring, and in line with our data protection policy;
where it is needed to assess your working capacity on health grounds, subject to appropriate confidentiality safeguards; and
where it is necessary for establishing, exercising or defending legal claims.

7.2. Less commonly, we may process this type of information where it is to protect your interests (or someone else's interests) and you are not capable of giving your consent, or where you have already made the information public. For example, if you became seriously unwell or had an accident during the recruitment process we may need to provide a hospital with medical information we are aware of.

7.3. We will use your particularly sensitive personal information in the following ways:

we will use information about your physical or mental health, or disability status, to consider whether we need to provide appropriate adjustments during the recruitment process, (for example to a test or interview). We will also use this information to consider your suitability for the role and whether you would need adjustments in the role you are being considered for.
we may obtain your biometric data as part of our recruitment process so as to comply with right to work checks.
we may use all special categories of data to defend legal claims.

7.4. We do not need your consent if we use special categories of your personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach you for your written consent to allow us to process certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.

8. Information about criminal convictions

8.1. We do not envisage that we will process information about criminal convictions.

9. Data sharing

9.1. We may share your personal information with third parties where required by law, where it is necessary as part of deciding whether to enter a working relationship with you or where we have another legitimate interest in doing so.

9.2. "Third parties" includes third-party service providers (including contractors). The following activities are carried out by third-party service providers: candidates are sometimes sourced by recruitment agencies and we may provide feedback on you to the recruitment agency.

Candidate Privacy Policy 5

9.3. All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

9.4. We may also need to share your personal information with a regulator or to otherwise comply with the law.

10. Transferring information outside the EU

10.1. Data related to our candidates is not transferred outside of the EU.

11. Data security

11.1. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from HR.

11.2. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

12. Data retention

12.1. We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy which is available from HR.

12.2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

12.3. In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer an employee, worker or contractor of the company we will retain and securely destroy your personal information in accordance with our data retention policy.

13. Rights of access, correction, erasure, and restriction

13.1. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.

Candidate Privacy Policy 6

13.2. Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.

13.3. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact HR in writing.

13.4. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

13.5. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

14. Right to withdraw consent

14.1. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact HR. Once we have received notification that you have withdrawn your consent,

Candidate Privacy Policy 7

we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

15. Responsibility for compliance

15.1. HR in conjunction with IT is responsible for overseeing our compliance with this privacy policy. If you have any questions about this privacy policy or how we handle your personal information, please contact HR on This email address is being protected from spambots. You need JavaScript enabled to view it.. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

16. Changes to this privacy policy

We reserve the right to update this privacy policy at any time, and we will provide you with a new privacy policy when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

If you have any questions about this privacy policy, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Contact Details

Website by Beyond Your Brand