Vacancies

Customer Service


Location: Wallingford
Salary: £25,000 - £30,000 a year
Job type: Permanent, Full-time

Customer Services B2B, Wallingford - £25,000 - £30,000 - Monday - Friday

Global CTS Recruitment are seeking a vibrant, outgoing and confident Customer Service professional to join a fun team of people who love a cake!

You MUST be able to demonstrate a strong background working within a busy office, dealing with customers, the relevant paperwork and following up with queries. Ideally you will have experience of gaining prices for quotes and putting the quotations together.

Responsibilities

  • Manage and maintain new and existing customers as well as account management
  • Create diary events for engineers and manage diaries
  • Schedule in all clients maintenance calls and manage the engineers diary
  • Create and issue work orders to subcontractors
  • Follow up paperwork with engineers and sub contractors
  • Set up remedial quotations and following up with quote chasing

Skills

  • Dealing with customer services to the highest standard
  • First line of contact for complaints and queries
  • Communicating issues internally with relevant staff members
  • Monitoring and ensuring any issues are resolved in a timely manner

Global CTS Limited

No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site gym
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • B2B customer services: 2 years (required)

Work Location: In person

Reference ID: 1852717

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